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General Information

We ship worldwide from our UK warehouse.

All orders are subject to product availability. If an item is not in stock at the time you place an order, we will notify you and refund you the total amount of your order, using your original payment method.

If you are purchasing a product that is on ‘pre-order’ the estimated date of delivery will be displayed on the product description. Orders that have multiple products will be held until the ‘pre-order’ product is ready to ship.

Once your order is on its way, you will receive a delivery notification via email. If you don’t receive it please check your spam/junk folder as sometimes it can end up in there.

If you still haven’t received it or you are having trouble tracking your order please email contact@combat-journal.com and we’ll get back to you within 3 business days.

UK
Standard (2-4 Business Days)

Europe
Standard (3-17 Business Days)

USA
Standard (10-17 Business Days)

**Delivery times are estimated from time of shipment**


Delivery Costs

The delivery cost depends on your selected delivery location and the weight of your order. The delivery cost will be calculated for you during the check-out process. The table below will give you an estimate of these costs.

Within 1 working day of placing your order you will receive a confirmation of your order by email along with your purchase reference number. This number should be retained for future reference. You will then receive an email or SMS message from our designated delivery partner when your order is out for shipment.

Once at the checkout screen, both delivery charges and estimated delivery times will be displayed. Additional delivery charges may apply to remote areas or for large, bulky items.

COUNTRYPRICE STARTING FROM
UK (excluding Channel Islands and Isle of Man)From £2.99
EU 1 – Belgium, Netherlands, Luxembourg, Denmark, Lithuania, Latvia, Estonia, RomaniaFrom £13
EU 2 – Austria, Czech Republic, Norway, Portugal, Slovenia, Switzerland, Germany, Ireland, France, Hungary, Italy, SpainFrom £20
United States From £14

The full list of countries is shown as you check out. If a product is unavailable for delivery to your country it will be removed from your basket.

**For all bulk orders (UK & International) please contact contact@combat-journal.com for revised delivery costs**

Import Duty & Taxes

Local sales taxes and duties will be payable upon arrival in your delivery location, which are levied at the time the package clears customs. All additional charges are the responsibility of the recipient. As customs policies vary widely from country to country, Combat Journal has no control over these charges. Please contact your local customs office for further information. We also cannot refund any customs charges in the case of a return or refund.

Delivery Address

It is the responsibility of the customer to ensure that the correct delivery address is entered at the time of purchase. Combat Journal is not responsible for the loss of any orders sent to an incorrect address.

If a mistake has been made, please email contact@combat-journal.com immediately after you have placed your order and we will do our best to help. However, please understand that due to our fast dispatch times and customer service availability this isn’t always possible.

Cancellations

If you wish to cancel your order please email contact@combat-journal.com immediately after you have placed your order and we will do our best to help. However, please understand that due to our fast dispatch times and customer service availability this isn’t always possible.